Terms and Conditions A66 Tech – Complete Platform User Guide

1Introduction & Acceptance of Terms

Welcome to A66 Tech, an online gaming and betting platform operating under the domain a66tech.win. These Terms and Conditions ("Agreement") govern the relationship between a66 tech and every user who accesses, registers for, or uses any service provided by our platform.

A66 tech is a digital entertainment platform offering a wide range of games, including video slots, live casino with real dealers, sports betting, esports betting, and table games. Our platform is designed specifically for Malaysian players, with Bahasa Melayu support, local payment methods, and a gaming experience optimised for local users.

This agreement takes effect as soon as you click the "Register" button or access any section of the a66 tech platform. If you do not agree with any provision in this document, please stop using our platform immediately and do not proceed with the registration process.

These terms should be read together with Privacy Policy and Responsible Gaming Policy ours, both of which form part of the overall agreement between you and a66 tech.

2Eligibility & Registration Requirements

To register and use a66 tech's services, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years of age at the time of registration. a66 tech maintains a zero-tolerance policy toward underage gambling.
• Registering under your own name using true, accurate, and up-to-date personal information. Registration using another person's name, identity, or information is strictly prohibited.
• Not appearing on any list of individuals prohibited from using online gambling services in your jurisdiction of residence.
• Having full legal capacity to enter into a binding agreement under the laws of your local jurisdiction.
• Not registered as an individual under an active self-exclusion program on any gambling platform affiliated with a66 tech.

During registration, you are required to provide accurate information including your full name, date of birth, active email address, and mobile number. a66 tech reserves the right to request identity verification documents (KYC) at any time, including copies of your national ID, passport, or other relevant documents for verification purposes.

Each user is only permitted to hold one active account at a66 tech. Creating multiple accounts under the same individual, whether using different information or different devices, is a serious violation of these terms and may result in the closure of all associated accounts without refund of any remaining balance.

3User Account & Responsibilities

Once registration is complete, you are fully responsible for all activity that occurs within your account. This includes all wagering, transactions, settings changes, and any other actions carried out using your login credentials.

You must take the following steps to protect your account:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — with a minimum length of 8 characters.
• Never share your password or login credentials with anyone, including family members or friends.
• Enable two-factor authentication (2FA) from your account security settings for an extra layer of protection.
• Log out of your account after each session, especially when using a shared device.
• Notify the a66 tech support team immediately if you suspect any unauthorized activity on your account.

A66 tech will not be liable for any losses arising from your failure to keep your account credentials confidential. However, upon receiving a report of unauthorised activity, our security team will investigate and take appropriate action within 24 business hours.

The balance in your account is for wagering purposes on the a66 tech platform only. Account balances may not be transferred to another user's account and are not considered financial assets tradeable outside the platform.

4Deposit & Withdrawal of Funds

A66 tech supports a variety of payment methods commonly used in Malaysia, including DuitNow QR, FPX (all major banks), Touch 'n Go eWallet and GrabPay. All transactions are processed through a payment system secured with 256-bit SSL encryption.

Deposit: Deposits are typically credited to your account in under a minute after payment confirmation is received from the payment provider. If your deposit has not been credited within 15 minutes, please contact our customer support with proof of transaction for immediate assistance.

Withdrawal: Withdrawal requests are processed within 15 minutes to 1 hour on business days, subject to completed KYC verification. First-time withdrawals may take slightly longer due to additional security checks implemented to protect your funds.

• Minimum deposit limit: RM 30 per transaction.
• Minimum withdrawal limit: RM 50 per request.
• Daily withdrawal limit: subject to account level and KYC verification status.
• Withdrawals will be credited to the same bank account or e-wallet used for the deposit, for security purposes.

A66 tech reserves the right to request additional documents before processing a withdrawal if there are any signs of suspicious activity or if the account has not fully completed the KYC process. This is a protective measure to ensure your funds are safe and in the right hands.

5Bonuses, Promotions & Rewards

A66 tech offers a variety of bonuses and promotions to members, including a welcome bonus for new members, reload bonuses, weekly cashback, seasonal promotions, and a loyalty programme for regular players. Each bonus is subject to specific terms and rules stated on the relevant promotions page.

The general terms applicable to all a66 tech bonuses are as follows:

• Wagering Requirement: All bonuses must be wagered a specified number of times before winnings can be withdrawn. The wagering requirement for each bonus is clearly stated on the promotions page.
• Validity Period: Each bonus has a stated validity period. Bonuses that are not used within this period will expire automatically.
• Wagering Limit: While using a bonus, the maximum wager per round may be restricted. Bets exceeding this limit during an active bonus period may not count toward the wagering requirement.
• Eligible Games: Not all games contribute equally toward bonus wagering requirements. The contribution rate for each game category is specified in the relevant bonus terms.

A66 tech reserves the right to cancel, modify, or withdraw any bonus at any time if there is evidence of misuse, bonus arbitrage attempts, or a breach of terms. a66 tech's decisions on all bonus-related matters are final.

Players found to be opening multiple accounts to claim bonuses repeatedly, using automated software to exploit promotions, or colluding with other players to unfairly meet wagering requirements will forfeit all related bonuses and winnings, and their accounts will be closed without compensation.

6Game Rules & Fairness

All games offered on the a66 tech platform use Random Number Generator (RNG) that has been independently certified and verified by a qualified third-party testing body. This ensures every game outcome is truly random, fair, and cannot be manipulated by any party, including a66 tech itself.

For live casino games, game outcomes are determined by the real actions of a human dealer recorded live in a high-quality studio. All live game sessions are recorded and stored for review and dispute resolution purposes.

Specific rules for each game — including return-to-player (RTP) percentages, minimum and maximum betting limits, and special game conditions — are available in the relevant game information section within the platform.

In the event of a technical disruption during a game session, a66 tech will take the following actions:

• Rounds successfully completed before an interruption occurs will be counted and winnings will be credited.
• Rounds interrupted before completion will be voided and the wager will be returned to your account.
• In the event of any dispute regarding game outcomes, a66 tech's server records shall serve as the final and definitive reference.

7Prohibited Activities

Use of the a66 tech platform is subject to the condition that you will not engage in any of the following activities:

• Using automated software, bots, scripts, or any other technology that enables gameplay without direct human involvement.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Using funds obtained through illegal activities to make deposits — a66 tech fully complies with anti-money laundering (AML) laws.
• Filing fraudulent chargeback claims or submitting false information to financial institutions regarding a66 tech transactions.
• Hacking, gaining unauthorized access to, or attempting to interfere with the technical infrastructure of the a66 tech platform.
• Registering with a false identity or using another person's personal information without their consent.
• Spreading misleading or defamatory information about a66 tech on public platforms.

8Privacy & Data Protection

A66 tech takes our responsibility to protect users' personal data seriously. All information you provide to us is collected, processed, and stored in accordance with Privacy Policy our comprehensive one.

In summary, a66 tech is committed to:

• Not selling, renting, or disclosing your personal data to third parties without your consent, except where required by law or to process your transactions.
• Protecting all stored data with industry-standard encryption and appropriate technical security measures.
• Providing you with access to the personal information we hold and enabling you to update or request deletion of that data in accordance with applicable legal provisions.
• Notifying you within a reasonable timeframe in the event of any data security breach that may affect your personal information.

Please refer to Privacy Policy of ours to better understand how we handle your personal data, including the types of data collected, the purposes of collection, and your rights as a user.

9Liability Limits

A66 tech provides its gaming platform on an "as-is" basis and makes no warranties, express or implied, regarding continuous availability, accuracy of information, or the suitability of the platform for any particular purpose.

A66 tech shall not be liable for:

• Indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including loss of expected winnings.
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or actions by authorities.
• Losses resulting from your own negligence in maintaining account security or from betting decisions made knowingly.
• Third-party content or services accessible via links within the a66 tech platform.

In no event shall a66 tech's total liability to you exceed the net deposit amount you made in the 30 days preceding the claim in question.

10Account Termination & Suspension

You are free to close your a66 tech account at any time by contacting our customer support team. Before closing, ensure all account balances have been withdrawn, as after closure, the withdrawal process may require additional processing time.

A66 tech reserves the right to suspend or close your account without prior notice under the following circumstances:

• There is strong evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• You have breached any provision of these Terms and Conditions.
• You provided false information during registration or the KYC process.
• A regulatory authority or governing body issues a directive to do so.
• You registered multiple accounts or engaged in bonus abuse.

If an account is closed due to a terms violation, a66 tech reserves the right to withhold balances associated with fraudulent or abusive activity while an investigation is underway. Balances unrelated to the violation will be returned once the investigation is complete.

11Amendments to Terms and Conditions

A66 tech reserves the right to revise, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to users through one or more of the following methods:

• An in-platform notification will be sent upon your next login.
• An email notification to the address registered on your account.
• Announcements on the a66 tech main website homepage.

The "Last Updated" date at the top of this document reflects when the most recent revision was made. You are responsible for reviewing these Terms and Conditions periodically to ensure you remain informed of the latest version in effect.

Continued use of the a66 tech platform after any amendments take effect constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes made, please stop using the platform and close your account.

12Governing Law & Dispute Resolution

These Terms and Conditions and any disputes arising from them shall be governed and interpreted in accordance with the laws applicable to the operation of the a66 tech platform. We are committed to resolving any disputes in a fair, transparent, and timely manner.

If you have any complaints or disputes regarding the a66 tech platform, the resolution procedure is as follows:

1. Step One: Contact the a66 tech customer support team via live chat on the platform. Most issues can be resolved at this level within 24 hours.
2. Step Two: If your complaint is not resolved satisfactorily, escalate it to our dedicated complaints resolution team via email. We will respond within 5 business days.
3. Step Three: If a resolution is still not reached, the matter may be referred to an independent dispute resolution body mutually agreed upon by both parties.

A66 tech is committed to resolving all complaints in a fair manner with player satisfaction as a priority. a66 tech's decisions on all matters relating to gameplay, wins, and bonuses, following a thorough investigation, are final and binding.

This document, together with Privacy Policy and Responsible Gaming Policy, forming the complete and entire agreement between you and a66 tech regarding your use of our platform, and superseding all prior agreements, representations or understandings, whether oral or written.